In 2015 our founder realised there was a huge gap through which too many veterans and their families were falling. With his own experience of homelessness and addiction from many years before, he pioneered a veteran centric assertive outreach program, which was designed in a way the veteran could be assured of a quick response to almost any crisis anywhere in the country.
Assertive outreach is a method of assisting veterans who are vulnerable, at risk of or experiencing homelessness and/or in a mental health crisis that have nowhere else to turn. Our aim is to provide support from the point of identification to our team, through and until they are able to live independently.
We will travel to any city or location in the country and often seek out homeless veterans, whether from a referral or information received no matter where that takes us. During one such trip to a State Capital we found two veterans living on the streets of the city – with literally the clothes on their backs – we were able to assess them and then place them into hotel accommodation while we structured options for their ongoing care and welfare.
We also provide access to storage and moving services – free of charge to the veteran – assistance through trust funds for rent and bond – access to financial counselling – connectivity with estranged family and friends and a host of other services dedicated to assisting veterans who are or have been homeless while they recover and reconnect with their community.
Our operational model is based on making contact with veterans and then encouraging them to fully participate in their recovery and exit from homelessness, addiction, mental injury distress or any other situation that may be causing them distress. No one is able to do the work for another, but by providing support and advocacy, we can assist our veteran clients on to a better life, one they are in control of and where they feel a have pride of place within their community.
As the only national veteran centric homelessness and crisis support charity in Australia, we appreciate your interest and assistance in spreading the word, help is available. Our 24/7 Free Call number is 1800 838 360