V360 Australia Ltd. is a registered charity established in October 2015 with the aim of conducting assertive outreach, raising awareness and providing ongoing support for homeless veterans throughout Australia. Our outreach operators work Australia-wide and comprise a team of experienced people who are both veterans and civilian. When anyone is referred to us an immediate process of triage is undertaken. Most referrals are actioned within hours.
On any one night it is estimated that around 3,000 Australian Defence Force veterans are sleeping in conditions that are classified by the Australian Bureau of Statistics as homeless. (Thomas Goodall & Associates Report, 2009)
Veterans 360 Australia (as we are also known), are an assertive organisation. This means we respond immediately to referrals and actively look for veterans all around Australia who are living rough or otherwise experiencing homelessness and a range of other mental health situations that may require intervention and support. Our aim is to reach out to and connect with these veterans – in person – as soon as possible after identifying they are in need of immediate assistance.
Since 2015, we have received referrals from a variety of sources such as, hospitals, mental health professionals, civilian homelessness agencies, ex-service organisations. Families and peer groups are also a regular referral source when veterans are experiencing difficulty in the community.
Between 2016 and 2019 we received referrals from and held various contracts with the Department of Veterans’ Affairs, providing support and services to veterans and their families. During and after that period, we have worked with DVA and Open Arms veteran counselling service (formerly VVCS), providing assistance to veterans in crisis.
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