Welcome to Veterans 360 Australia

Unfortunately our human and financial resources have been under extreme pressure and our current capacity is only to refer veterans’ and their representatives to services in their local area. We are unable to update this website due to its age and we are in the process, after ten years of operations, of shutting down this resource, which we expect to happen by December 2025.

Our service has proudly assisted thousands of veterans, their families and others involved in veteran welfare, care and policy making, but V360A was never intended to be a long-term agency. Once we decide on the exact date of closure, we will post details here.

We want to thank everyone who has been there for us over the years and we will contact many of you personally to advise of our next steps

What do we do? Provide immediate Australia-wide support for veterans’ and their families who are experiencing crisis . Provide crisis accommodation and emergency housing options for veterans and their families across Australia. Provide ongoing complex case management in conjunction with clinicians and allied health services. Engage ‘wrap-around’ services to assist veterans’ and their families as they move forward in life. Work with ex-service organisations to ensure transparency and accountability in the veteran welfare space.

What is Homelessness?

Homelessness is not simply being ‘roofless’ it can be one or any combination of the aspects appearing below:

Primary homelessness is experienced by people without conventional accommodation (e.g. sleeping rough, in cars or in improvised dwellings/squats).

Secondary homelessness is experienced by people who frequently move from one temporary shelter to another (e.g. crisis/emergency accommodation, refuges, staying with parents and friends “couch surfing”).

Tertiary homelessness is experienced by people staying in accommodation that falls below minimum community standards (e.g. rooming/boarding houses and caravan parks etc. essentially places without tenure).

Imagine having served your country proudly and returned to a place where you feel like a foreigner. Many who have served our nation both at home and at war have come back to a society they do not feel understands them or accepts them. This isn’t the fault of our community or of the veteran, rather it is a mixture of high level training that every member of the defence forces must undertake and the lack of ability for the branch they served with to put time and resources in retraining them for life in the civilian world.

Our vulnerable, at risk and homeless veterans are almost always affected by mental health injuries, sustained both in combat and other areas of life. What makes them worthy of our undivided attention is the fact they once signed a blank cheque for their nation that could have seen them sacrifice their lives in defence of our freedoms, liberties and way of life.

For these reasons and many more, V360A have sworn to locate, identify and assist every veteran with service in the Australian Defence Force, who is in need of support, assistance or other intervention to ensure they are successful in their journey through life. Our motto is, “To help today’s veterans succeed in tomorrow’s world and to provide solutions for veteran homelessness and suicide prevention.”

About V360A

V360 Australia Ltd. is a registered charity established in October 2015 with the aim of conducting assertive outreach, raising awareness and providing ongoing support for homeless veterans throughout Australia. Our outreach operators work Australia-wide and comprise a team of experienced people who are both veterans and civilian. When anyone is referred to us an immediate process of triage is undertaken. Most referrals are actioned within hours.

On any one night it is estimated that around 3,000 Australian Defence Force veterans are sleeping in conditions that are classified by the Australian Bureau of Statistics as homeless. (Thomas Goodall & Associates Report, 2009)

Veterans 360 Australia (as we are also known), are an assertive organisation. This means we respond immediately to referrals and actively look for veterans all around Australia who are living rough or otherwise experiencing homelessness and a range of other mental health situations that may require intervention and support. Our aim is to reach out to and connect with these veterans – in person – as soon as possible after identifying they are in need of immediate assistance.

Since 2015, we have received referrals from a variety of sources such as, hospitals, mental health professionals, civilian homelessness agencies, ex-service organisations. Families and peer groups are also a regular referral source when veterans are experiencing difficulty in the community.

Between 2016 and 2019 we received referrals from and held various contracts with the Department of Veterans’ Affairs, providing support and services to veterans and their families. During and after that period, we have worked with DVA and Open Arms veteran counselling service (formerly VVCS), providing assistance to veterans in crisis.

You can assist too. Please click on the Get Involved image to be transported to our supporters and volunteers information page or if you are able, consider making a tax deductible donation by clicking the icon below.