HELP IN A VETERAN’S DARKEST HOURS
As a veteran, you sign up with VetGuard and provide your details. Once we are notified, we will enable you access to a veteran specific program where your contact details are anonymously stored, along with some demographic information (Country, State, Branch of Service, Location).
This information will not be given out to any third party, unless it is decided to send emergency services to your aid. Otherwise it will only be used by the SafeWatch application and only accessible to trusted and trained members of this program.
Then you install the VetGuard application on your iPhone or Android phone and complete the registration process.
When a member of the VetGuard program calls for help using the VetGuard application on their smart device, the service will match them up with someone with appropriate mental health training to make a safe plan and assist the veteran towards seeking support and intervention from qualified mental health practitioners. The matching is done contingent on a number of factors including proximity and branch of service.
Once this is done VetGuard will place a call to a trained person who has signed up to the program, someone who knows what the veteran has been through because they have been there or have extensive experience working with veterans in this space. WHen the call is made a series of messages will be sent to other trained support staff to ensure the veteran is safe, supported and able to access services as identified.